A voucher can be changed to a number of different statuses;
| Expired | The voucher has not been used and has exceeded the time given for it to be used. |
| Issued | The voucher has been created and is currently valid for use. |
| Redeemed | The voucher has been used. |
| Refunded | The voucher can no longer be used and the customer has been issued a refund. |
| Cancelled | The voucher has been cancelled and will not be able to be used. |
| Re-issued | The voucher may have been lost/stolen, re-issuing a voucher will generate a new voucher number and will stop the old voucher from being able to be used. |
To change the status of a voucher, head over to the ‘orders’ tab and search for the order you would like to change.
Once you have the order/voucher, click the checkbox to select the one you would like to change the status for and then select ‘Change Status’ from the action drop down on the bottom left of the screen.
A new drop-down will now show on the right, you can select the status you would like to change to and then press update.