To Redeem a voucher via QR code, you will need to have the customers voucher to hand, or if they are using their phone, have them open the pdf of the voucher and zoom in on the QR code so that it appears large on their mobile device. Here is an example of what a […]
Category: Voucher Statuses
Refunding a Voucher
Refunding on Enjovia Refunding a voucher on Enjovia will ensure that the voucher is set to ‘refunded’ and that it cannot be redeemed in the future. However, this will not refund the money to the customer. This must be done on your Stripe account. Firstly, to refund on Enjovia, go to the ‘Orders’ tab in […]
Cancelling a Voucher
To Redeem a voucher, go to the orders tab on the left of your dashboard. You will now see the most recent orders. To find a specific voucher, enter the voucher/order number into the search bar (other fields are available through the ‘filters’ dropdown). Once the voucher/order number appears in the list, you can then […]
Redeeming a Voucher
To Redeem a voucher, go to the orders tab on the left of your dashboard. You will now see the most recent orders. To find a specific voucher, enter the voucher/order number into the search bar (other fields are available through the ‘filters’ dropdown). Once the voucher/order number appears in the list, you can then […]